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Anonymous User
Not applicable

Subscription Fees

I’ve just joined NOWTV and thought that they only take money when I buy a pass for entertainment, sports etc 

 

but this month they have automatically taken £23 from account (across three separate payments)

 

what could this relate to?

1 REPLY 1
RoyB
Legend

@Anonymous User 

 

At a guess, you bought a NowTV Stick about a month ago, with one month’s Movies, Entertainment and Kids Passes, included.

 

These will all have started automatically, and have just renewed. 

 

could this be it?

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.