I started using Now TV last year and was originally on the £11.99 a month subscription.
However I replaced that subscription with a cheaper one (3.99) and eventually ended that subscription as well.
However I've noticed that I am still being charged £11.99 monthly and have a scheduled payment for this in a few days time.
However I have logged into my account and found that I have no current subscriptions.
I used the Account Finder and found that 2 other accounts are apparently using my banking details and they are accounts I do not recognise.
The page offers little help as it tells me to log into these accounts however I did not create these two other accounts.
I believe my banking details are being used and have changed my card details accordingly.
However I still feel unsure about my Now TV security and the pages offer little help about what to do in a situation like this apart from change my password which I have done .
Any help would be much appreciated.
So since you have confirmed that you do not have access to the additional accounts that you found using the account finder, I would suggest filling this form out since Live Chat is down.