26-08-2017 2:18
I have put in all my details (several times) and I get the message saying that they need to take 10 pence to authorize my card.
So they took it. It's showing in my credit card account as having been taken out. But my Free Trial still isn't active. Everywhere I navigate in the website to try and start using it, it just redirects me to reinput my payment information (and the cycle starts over).
Game of Thrones season finale is on Sunday....so I just want my Free Trial to be active before then. I chatted with three specialists and none of them could figure out what was wrong.
As I said, my credit card worked. I have the 10 pence charge "NOWTV.COM/BILLINGHELP"
If my card has clearly been authorized given the 10 pence succeful charge, then why does it keep asking me for my payment information? Please start my free trial. Thank you.
26-08-2017 19:50
26-08-2017 19:57
Theres no picture @Anonymous User
11-05-2018 10:22
It's doing the same thing to me. My bank contacted me to check everything is okay due a Cable company charging me 10pence 4 times last night! I was trying to start a free trial of NowTV yesterday evening which kept stating that there had been an error
16-02-2019 12:04 - edited 16-02-2019 12:05
Im having the same problem as everyone else..