Sports add on

[Anonymous User]

Absolutely raging! Got an email confirming my order for adding Sports and confirming my payment for £9.99. I didn’t order this add on. I would rather eat my own head that watch sports of any kind. Website is rubbish for enabling me to cancel/fix it

[gavs82008]

@Anonymous User 

If I were you, change your password and place a payment PIN on your account.

Change password, ensure you do a force sign out of all devices too.

https://help.nowtv.com/article/change-password

Payment PIN

https://help.nowtv.com/article/change-payment-pin-parental-pin-settings

Check your account to make sure it’s not an error for a pending membership.

https://www.nowtv.com/gb/account/membership

If it shows you have a pending sports membership head onto live chat in the morning to explain the situation. Just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint