31-03-2023 14:57
Hi,
I chose NowTV Sports Membership last month. Now it shows expired. I am unable to watch Sky Sports. Below was the subscription i selected. Any idea what went wrong ?
ORDER DATE
Fri 24 Feb 2023
WHAT YOU'VE BOUGHT
Solved! Go to Solution.
31-03-2023 15:10 - edited 31-03-2023 15:12
Hi @Shibin
Check you are signed into your playback devices.
Also is it possible you have defaulted on the next due payment or your bank card on the NOW system has expired ?
I am also assuming the offer was more than one month ?
31-03-2023 15:10 - edited 31-03-2023 15:12
Hi @Shibin
Check you are signed into your playback devices.
Also is it possible you have defaulted on the next due payment or your bank card on the NOW system has expired ?
I am also assuming the offer was more than one month ?
21-08-2023 9:30
I got nice bought 26 Pounds out of my bank account by accident I don't want the nice sports membership please could you refund me as I already have a 10-pound premium membership and you didn't tell me when I was paying for it that was discounted as well so I paid seven eight pounds but for a ten pound membership while four 99 membership this discussed in I want to do didn't mollish my 26 Pounds sports membership and just have the 10 pounds premium membership please could you refer me 26
21-08-2023 10:11
To think you are speaking with anyone who can give you money then you are sadly mistaken. We are all customers on this forum, as staff seldom post on here.
The fact you got a membership started without your consent I would strongly suggest two things.
Then to be ultra safe check this link for any other accounts using the same payment details.
https://help.nowtv.com/article/find-an-account
To get any form of refund you MUST speak with staff directly via live chat. Which is accessed by clicking 'chat online' within the green box, don't hit 'get help quicker' as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
21-08-2023 21:18
It sounds like you have the mobile sports membership that you get when you take out a Day Pass, and you have tried to watch it on a device that wasn’t a mobile, or you have tried to watch a channel that isn’t one of the 5 allowed, and then you have accepted a full Sports membership to do this.
Is this correct?