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Observer

Sports Day pass - do I have to cancel or does it expire automatically?

Hi, I'm a first time user and I bought a Sports Day Pass yesterday to watch the England v Netherlands football game, which I did. (Unfortunately we lost 3-1...).
My question is - do I now have to cancel the Day Pass or does it expire automatically? I don't want to be charged for a day pass for future days when I only want it for today.
Thanks for any help, hopefully someone can reply before 7pm today (UK) because thats when the 24 hours runs out....

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Legend 5
Legend 5

Re: Sports Day pass - do I have to cancel or does it expire automatically?

Hi @Jon22 

 

There is no option to cancel either a one day or week sports pass because these two sports passes don't auto renew.

 

Only the one month sports pass auto renews unless you cancel.

 

 

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Legend 5
Legend 5

Re: Sports Day pass - do I have to cancel or does it expire automatically?

Hi @Jon22 

 

There is no option to cancel either a one day or week sports pass because these two sports passes don't auto renew.

 

Only the one month sports pass auto renews unless you cancel.

 

 

View solution in original post

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Observer

Re: Sports Day pass - do I have to cancel or does it expire automatically?

Wow, thank you so much for the prompt reply!! That is great, all the information I need. Thanks again.

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Newbie

Re: Sports Day pass -How do I have to cancel?

Hi,

I brought a one day sports passes last week but did not use it and wish to get a refund, how is this done? 

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Expert 2

Re: Sports Day pass -How do I have to cancel?

bought a one day sports passes last week but did not use it and wish to get a refund, how is this done? 

Try chat  or this https://account.nowtv.com/payments/query/incorrect-charge

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