01-02-2022 13:26
Does anyone know why I'm no longer able to purchase a day pass for Sky Sports through NowTV?
01-02-2022 14:24
Hi @Anonymous User
Have a look on your NOW playback devices if you can buy a Day Sports Pass directly from there.
Because i don't use BT TV i am not sure if it can be done directly off the playback devices when logged in with your BT TV NOW account.
I know NOW direct Members can because some customers get caught out not adding a Payment Pin to their NOW account and for example kids accidentally purchase a Day Pass off their playback devices.
On the BT Community Forum link that i posted on the first page there is a BT TV telephone support number to call for further assistance & help.
01-02-2022 16:31
Same here! I was able to buy one last week but can't seem to get it to work this week!
01-02-2022 17:15
@Anonymous User @Anonymous User
Could be a random issue with the BT account used for NOW.
If I were you report the issue directly with BT.
https://help.nowtv.com/article/bt-support
01-02-2022 18:26
Also having the same issue
01-02-2022 18:35
@Anonymous User
Speak directly with BT to see if they are having issues.
Assuming your billing is with BT also.
01-02-2022 20:08
Had the same issue this evening - message was that my card was not recognised when I tried to buy the pass on the Now TV website even although my Now TV account is linked to and billed through my BT Account. Had to call BT directly and order from them.
01-02-2022 23:24
Yes, that’s how it works. Have Now via a third party, like BT or Apple, and you have to buy through them, not directly from Now.
02-02-2022 7:06
02-02-2022 8:58 - edited 02-02-2022 9:00
Sorry, yes, you said via the website, and that certainly ought to work:-
https://help.nowtv.com/article/sports-membership
Are you a BT customer?
If you pay for your membership through BT and you don't have Sports Membership as part of your core TV package, it's easy to add it as a bolt-on. Just head to NOW Membership and select Add membership next to the one you want. The cost will be added to your monthly BT bill.
I presume this applies to any Membership, not just Sports…..