I have been charged for Sky Sports Week Pass but I don’t even like sports. Someone has hacked my account and signed up for this. I do not wish to be charged the £14.99 when I had no idea about it. Please can you refund me.
THE SAME THING HAS HAPPENED TO ME!!
£9.99, from a playstation?
I'm livid! I have changed my password, but can't remove them from my devices and now have had to shell out for some selfish persons day sport package?!
NowTV you need to set up tougher verification for buying packages, like texting out codes to verify or emails?
It may not seem like a lot to some, but £9.99 is a lot of money to me 😞
Changing your password won’t be enough to prevent someone using your account.
You will need to select the “forever sign out” of all devices.
To save you having to sign out of all your devices manually, you can force a logout from any devices you're signed in to. To force a logout, reset your password and when you get to the Manage permissions page, select NOW and click Remove.
If I were you I would set up a payment PIN.
Then head onto live chat and explain the situation.
By clicking “chat online”.