I purchased a season ticket pass for sky sports last year and sky have said that they will pause the subscription due to the coronavirus outbreak. Are now TV going to honour what sky have said.
Can you please respond asap.
I have a season pass for the sports but there is no sport on anywhere in the world due to Covid-19. The pass should have been suspended until the sports resume or a refund issued... but nothing. They have even shut down the live chat option.
A lot of British companies are rallying to the cause atm but not SKY/ Now TV... Money grabbing as usual. It will be remembered by the British public when this crisis is over
Now TV (Sky) is clearly a morally bankrupt company, corrupt to the core.
They have conveniently switched off their chat on the pretence that no one is there. Hello, remote working like the rest of the world.
They are showing their true colours and should never be trusted ever again.
Down with Now TV.
I've submitted 3 complaints via the website about continuously being charged for my Sky Sports subscription and have heard nothing back.
I've raised a complaint with Resolver (https://www.resolver.co.uk/freeadvice/companies/now-tv-complaints/services?territory_id=1) on the basis that NOWTV are not upholding their end of the contract and are also choosing not to communicate with me on the matter.
If lots of us do the same thing we may get somewhere.
I've just seen this posted on another forum:
@Anonymous User @Anonymous User
I said "I've just seen this posted on another forum:", not that I had managed to get a refund myself (unfortunately)!
Like most others, I am still awaiting any form of response to the many messages and emails I have sent over the past few weeks...