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Advocate

Sky sports pass suspension

I purchased  a season ticket pass for sky sports last year and sky have said that they will pause the subscription due to the coronavirus outbreak. Are now TV going to honour what sky have said.

 

Can you please respond asap.

 

Many thanks.

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106 Replies
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Mentor

Re: Sky sports pass suspension

I have the same question.I paid for a 10 month pass (£199) for live sports and I’m not getting any, so I would like a refund or the passes to watch 2 months when you start streaming sports again.

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Newbie

Re: Sky sports pass suspension

same question  

 

how do i cancel my payments till football and rugby is back

 

 

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Scholar 2

Re: Sky sports pass suspension

Agreed.  NowTV need to make some kind of announcement here, such as the ability to suspend the season pass and resume it at a later date, or extend it's validity to cover the resumption of the football season, whenever that might be.

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Newbie

Re: Sky sports pass suspension

Again awaits update as i have tried calling to discuss and nothing on line !!

You have had my money upfront so please assist as i pay for a service not getting one.

 

Thank you

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Scholar 2

Re: Sky sports pass suspension

Just been on to live chat, and apparently they are 'working on something' and 'you will get an email soon'.  He wasn't able to give me any details as to what that might entail, however, so I guess we'll just have to wait and see...

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Advocate

Re: Sky sports pass suspension

Same! I’ve tried to speak to someone via the “online chat” and got computer generated unhelpful answers. Surely those of us who have paid upfront for the season will have our subscriptions suspended and they can start again when/if the football season continues. Alternatively, when the 2020/21 season starts, as is looking more likely! 

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Advocate

Re: Sky sports pass suspension

Same - 2 months suspension needed please 

 

it’s already 3 wks since I turned on sport

 

i purchase 10 month package - I don’t expect any money back just cessation and then extension of expiry date

 

bt sport were very easy to deal with 

 

thanks 

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Observer

Re: Sky sports pass suspension

Same as above. There is nothing to watch so I shouldn't be paying for it until the events have been rescheduled. Please put a hold on the passes. 

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Mentor

Re: Sky sports pass suspension

Now TV need address this. Even a holding statement to acknowledge that they are not delivering the live sports service would help. Not looking for a refund, but an extension to the pass, when live sport (esp football) returns would be reasonable and sensible.