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Rob2
Advocate

Sky Sports Mobile Month Pass for 5 months. £9.98

Hi all, 

In April I purchased a Sky Sports Day 24 hour membership for £9.98 that included a Mobile 5 Month Pass at no extra cost.
The 24 hour day pass worked ok but I was led to believe 5 month mobile pass would be added to my account within 10 working days after being informed by email when it’s ready to go, I’ve nearly reached the 10 day period and as yet I’ve received nothing by email. Any help to contact NOWTV on this subject would be appreciated. 

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gavs82008
Legend 5
Legend 5

Re: Sky Sports Mobile Month Pass for 5 months. £9.98

@Rob2 

Head onto live chat, see what staff at NOW can do for you. 
Just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

Alternatively you can send an email to customer support. Address in the picture below.

FF28F432-3DC6-433E-82FA-559F40360D42.jpeg

View solution in original post

2 Replies
gavs82008
Legend 5
Legend 5

Re: Sky Sports Mobile Month Pass for 5 months. £9.98

@Rob2 

Head onto live chat, see what staff at NOW can do for you. 
Just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

Alternatively you can send an email to customer support. Address in the picture below.

FF28F432-3DC6-433E-82FA-559F40360D42.jpeg

View solution in original post

Rob2
Advocate

Re: Sky Sports Mobile Month Pass for 5 months. £9.98

Thanks for that mate I’ll get right on it, much appreciated.