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Anonymous User
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Sky Sports 3m pass

With the cancellation of most (almost all) sport, can we just agree to cancel or suspend the passes that we have?
Particularly if they were bought relatively recently.

7 REPLIES 7
gavs82008
Legend 5
Legend 5

@Anonymous User 

Head to Live chat and see what they can do 

 

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

At the moment, it appears they do not have a solution in place @gavs82008 

Anonymous User
Not applicable

Currently this is what's being offered

1 month Free Voucher code for Sky Sports Month Pass which you can use anytime in future
OR a refund £20

Outrageously shortchanged.

Anonymous User
Not applicable

1 month Free Voucher code for Sky Sports Month Pass which you can use anytime in future
OR a refund £20


@Anonymous User 

out of interest, how much time did you have left on your pass?

i did ok getting 3 months voucher codes with 2 months left on my 3 month pass. Dunno when I will ever get to use them...

Anonymous User
Not applicable

@Anonymous User 
I now have days left on my pass before it autorenews at £33
So I'll have to stop that at a minimum.

I was advised to keep my pass as the offer was not amendable on the 13th of March.

Anonymous User
Not applicable

I now have days left on my pass before it autorenews at £33
So I'll have to stop that at a minimum.

I was advised to keep my pass as the offer was not amendable on the 13th of March.

Anonymous User
Not applicable

@Anonymous User How much time did you have left on 13 March? Who advised you?