14-09-2022 9:54
Hi
I unknowingly activated Now Cinema, I only noticed when I saw my bank statement.
I have cancelled it and now have NOW entertainment.
I want to speak to someone about getting a refund for the cinema I didn't use or knew I had until I was billed for it.
Solved! Go to Solution.
14-09-2022 10:00
@Anonymous User
To prevent this from happening I would set up a payment PIN.
https://help.nowtv.com/article/forgotten-pin
For the refund, go onto live chat by clicking "chat online" within the green box and not "get help quicker" as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
14-09-2022 10:00
@Anonymous User
To prevent this from happening I would set up a payment PIN.
https://help.nowtv.com/article/forgotten-pin
For the refund, go onto live chat by clicking "chat online" within the green box and not "get help quicker" as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
14-09-2022 10:14
Thank you