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Anonymous User
Not applicable
‎28-06-2019 9:21

Signed up and paid but nothing

Ive signed up..paid and had no email or anything to confirm when starting or anything...anyone had same thing and know what to do please
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2 Replies
Anonymous User
Not applicable
‎28-06-2019 10:22

Have the exact same issue. Seems there is an issue with their website, just getting a blank white screen when it should provide confirmation of order. I too have been double charged due to trying twice. How do you contact this mob as there is no contact us number anywhere...

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gavs82008
Legend 5
Legend 5
‎28-06-2019 14:22

@Anonymous User 

 

https://help.nowtv.com/get-in-touch

 

First choose 'NOW TV account & payments', then 'I have a query about my bill or payment date'.

Then there will be a get in touch drop down, which you would select 'broadband' or 'TV' for the live chat. 

 

When I had broadband with Now TV, the number I used was 03300412460. Although not sure if it is still the same. 

If it was TV you signed up for be aware there is no contact number. 

FYI that I do not work for NOW, just a NOW customer trying to help
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