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Anonymous User
Not applicable

Signed up and paid but nothing

Ive signed up..paid and had no email or anything to confirm when starting or anything...anyone had same thing and know what to do please
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Anonymous User
Not applicable

Have the exact same issue. Seems there is an issue with their website, just getting a blank white screen when it should provide confirmation of order. I too have been double charged due to trying twice. How do you contact this mob as there is no contact us number anywhere...

Legend 5
Legend 5

@Anonymous User


First choose 'NOW TV account & payments', then 'I have a query about my bill or payment date'.

Then there will be a get in touch drop down, which you would select 'broadband' or 'TV' for the live chat. 


When I had broadband with Now TV, the number I used was 03300412460. Although not sure if it is still the same. 

If it was TV you signed up for be aware there is no contact number. 

FYI that I do not work for NOW, just a NOW customer trying to help