05-01-2018 9:49
05-01-2018 9:58
@Anonymous User
Welcome to the forum. If it's the introductory offers from the NOW TV offers page they would start straight away after payment is taken, normally the card authorisation goes through straight away if there are funds available on the card. The offers are ano new customers signing up to an account when accepting the offer, is that what you did?
Probably easiest way to check what's happened is to have a word with live chat. You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom)