I haven't been near NOW TV in an age as it won't run on my television (see my other threads for help!)
However I went online yesterday and checked the details on the NOWTV website. Amazingly, less than 24 hours later I've received an e-mail telling me the credit card is about to expire and update the details. It's not, as it's valid to 2022.
It seems a bit coincidental so someone needs to update their site security... but here's the body of the e-mail below, sent from mppglobal.com. Is this a scam? There seems to be no mechanism to report these anywhere else.
I have just had the exact same email. checked my online banking and confirmed the payments went through so definitely a scam.
Trying to find a way to get in touch with Now TV and send them a copy of the email just to make their customers aware.
I got the same yesterday (6th Oct) with 2 or so years to run on my card, and a payment went through successfully today.
It was from mpplobal too.
I don't think this was a scam.
What's more likely is that some numpty sent the wrong email to many users, so they got "payment failed" instead of whatever they meant to send. This is my line of work, and it would be embarrassing if we did it. Glad it wasn't us, but shame on Sky/NowTV.