Santander top-up debit card

[Anonymous User]

I cannot update my payment details with my new bank card. Are top up mastercards not accepted?

[gavs82008 · Accepted solution]

@Anonymous User 

This link will provide information for you. 

https://help.nowtv.com/article/what-payment-methods-can-i-use

Why can't I pay with my prepaid credit card?

Unfortunately there are some Visa and Mastercard prepaid cards we don't accept at the moment.

If you can't save the details for your prepaid card, please try using a different payment card instead.