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Advocate

Run out of device swaps due to reset

I've had to reset my BT TV box a few times to solve an issue, this has meant I have lost my 6 swaps this month and now I can't watch Now TV via the box.

Is there anyway of getting the devices reset?

A real pain.

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Champion 2

Re: Run out of device swaps due to reset

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Champion 2

Re: Run out of device swaps due to reset

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Advocate

Re: Run out of device swaps due to reset

I've looked at that but no joy. The chat bot is not helpful.

I've had to tweet now TV.

Why can't I call someone to sort it out?

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Advocate

Re: Run out of device swaps due to reset

All sorted now.

Thanks pal

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Advocate

Re: Run out of device swaps due to reset

@Mobytanner How did you sort this please? 

 

I'm having the same issue. 

 

Thanks 

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Advocate

Re: Run out of device swaps due to reset

I eventually had to log a complaint, got through via telephone to someone
that sorted it in two minutes.

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