Robbed by now tv

[Anonymous User]

On the 27th of march NOW tv emailed me informing me about a deal. Which was £1 for 2 months for the entertainment. They took my £1 from me but wouldnt let me use it. Then today they've taken £5 from me!! And I still can't watch anything on now it doesn't make sense they've basically robbed £6 from me I know it's not alot but my point is they still won't let me use anything but will happily take my money from me!! @robbery @nowtv

[gavs82008]

@Anonymous User 

What device are you using? 

Are you definitely logged in using the same login details where you took up the offer?

The £5 sounds like boost. Did the offer provide a free trial of boost perhaps?

Go onto live chat by clicking “chat online”. Don’t click “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint