Right to be forgotten

[Anonymous User]

Guys,

Thanks I've watched Wycombe get promoted to the Championship and have cancelled my pass.

Please can you advise why I can not delete my Credit Card details?

What are the assurances that you provide me that if someone hacked my account that they could not just hit buy a new pass?  is there a secondary piece of information stored that you do not keep in your database.

I'd prefer under the right to be forgotten for my card to be deleted.

If you need to keep my details ...  how long are they stored on the system for?

I look forward to your reply. 

If you reply  

[Simon-J]

Hi @Anonymous User ,

Infomation on how we use your data can be found at the bottom of this page under "Privacy and Cookies".

To request the Right to be Forgotten you'll need to raise this with customer support using live chat use this page to get in touch - https://help.nowtv.com/get-in-touch/vouchers-offers/offers-promotions

Thanks

Simon

[Anonymous User]

Okay. Yes the right method is to request this through open chat. I explained to the person that I just needed my card taken off the account.   This has been completed.   You never know I may need to come back.   When this happens I will gladly have my card put back on the system.  

Really though, remove in the credit card should be an option ever user can do by design.