13-01-2018 23:27
14-01-2018 24:10
@Anonymous User
Welcome to the forum.
Easiest way to get sorted is to have a word with Live Chat, explain what's happened and see if they can reset your devices for you as a courtesy. This should allow you to start using your devices again.
Live chat will be closed now but they're available from 8am in the morning.
To reach live chat go to the following help page
https://help.nowtv.com/contact-us/managing-my-devices