My little girl bought entertainment Pacheco do I go about getting the money back as I dint want it
Hi @Sammyjoclarke
Jump over to NOW live chat by clicking on the green chat online button from this link below and explain to them what's happened.
Then go into your online account and add a Payment Pin to prevent this happening again in the future.
https://help.nowtv.com/article/how-to-submit-a-complaint