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Anonymous User
Not applicable

Refund

Hi guys I wasn’t aware that the tv passes were a rolling contract and I have just cancelled my sports pass as I do not need it anymore, ( I didn’t realise I had to cancel myself until I checked my bank this afternoon )  the payment has just gone out today, is there a way I can get a refund of the £33.99 as I could do with the money due to still being furloughed from work. 

2 REPLIES 2
RoyB
Legend

@Anonymous User 

 

Email customerservices @ nowtv.com and make your request.

 

Perhaps they will look kindly on it.

As they should, when the fact that this is a rolling contract is printed in tiny white type on a yellow background (certified to be the most unreadable combination possible) on one side of the box a Stick comes in.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

Ok thank you. I don’t have the tv stick or anything it was an app based version.