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Anonymous User
Not applicable

Refund

My account shows that a refund was made to me of £12.91 on 17 April 2020. 

But there is no evidence of this in my bank account (as at 23 April 2020). 

I can't contact Customer Support due to coronavirus. 

So how do I get my refund?

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

Your best option is to fill this form out.

https://help.nowtv.com/complaints/tv

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Your best option is to fill this form out.

https://help.nowtv.com/complaints/tv

FYI that I do not work for NOW, just a NOW customer trying to help