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Anonymous User
Not applicable

Refund

My 1 year old has just accidentally brought a sky tv pass, and I’m wondering if now tv will refund me the money as I don’t want this pass? 

1 ACCEPTED SOLUTION
Anonymous User
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now tv have a cooling off period where they will refund it within so many days.  It took me an hour and a half on live chat to arrange mine.  the refund is showing online so I’m hopeful it’ll be refunded within 5 working days.  

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6 REPLIES 6
Anonymous User
Not applicable

now tv have a cooling off period where they will refund it within so many days.  It took me an hour and a half on live chat to arrange mine.  the refund is showing online so I’m hopeful it’ll be refunded within 5 working days.  

Anonymous User
Not applicable

I just bought a month pass .I would like a refund of the 30 odd pounds back please .I’ve cancelled my nowtv because it never said about the sky sports red button thing and that’s what I really wanted it for .its now been a week since I’ve cancelled and I’ve not received a refund how do I get this back please 

gavs82008
Legend 5
Legend 5

@Anonymous User 

Try popping onto Live chat (via I still want to complain under 'Cancelling my TV passes') See below link 

 

https://help.nowtv.com/article/make-a-complaint-tv-options

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

how would i be able to get refunded as i used the wrong card

Anonymous User
Not applicable

Never received  it 

Anonymous User
Not applicable

Hi I’ve just cancelled my now tv an I just paid for month can I get my refund back please