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Anonymous User
Not applicable

‎11-09-2018 18:16

Refund

I went to pay for the kids 6 month package and it’s gone through 4 times I need the money put back for the other 3 time ASAP but am not able to get through to anyone 

3 REPLIES 3
caseyb1993
Legend 5
Legend 5

‎11-09-2018 22:41

@Anonymous User Hello. 🙂

If you select the "my passes" section, there is a link to an incorrect charges form.

Screenshot_2018-05-09-22-20-40.png

 

 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
0
Anonymous User
Not applicable

‎11-09-2018 22:53

I had the same problem with the kids pass - payment has gone in 3 times. Can’t seem to get hold of anyone - I have filled the incorrect charge form as suggested - I’m hoping someone gets back to me within 48hours as promised by Now TV....

0
Anonymous User
Not applicable

‎22-09-2018 21:12

Hi, my child just bought a sky cinema subcription without informing me and there was no intereference from NOW TV and i am furious. I would like a refund please immediately

0