cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Refund

I haven’t been on my NowTv for awhile and money has gone out of my bank without me knowing as I need the money? I’ve just cancelled my NowTv
1 REPLY 1
Andy
Legend 5
Legend 5

@Anonymous User Welcome to the forum. I'd suggest popping onto live chat, explaining what's happened and seeing if they can refund you the money. To get to live chat, go to the following help page and choose the live chat option.



https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

 

I would also recommend enabling your Payment PIN in your account, this will prevent accidental or unauthorised payments in the future. 


http://account.nowtv.com/payment-pin