16-03-2018 24:18
18-03-2018 15:05
@Anonymous User Welcome to the forum. I'd suggest popping onto live chat, explaining what's happened and seeing if they can refund you the money. To get to live chat, go to the following help page and choose the live chat option.
https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv
I would also recommend enabling your Payment PIN in your account, this will prevent accidental or unauthorised payments in the future.