10-07-2020 11:39 - edited 10-07-2020 11:39
Hi
I have been subscribed to the sports pass for about 6 months now and haven't been using it -
I just wondered if there would be any chance that I could be refunded for the months I haven't used it?
I did try to cancel the sub a while ago but it wouldn't let me for some reason. It has been cancelled now but I would still like my money back if possible please.
Thanks
Solved! Go to Solution.
10-07-2020 13:28
@Anonymous User
If you have used it in the time period of the 6 months but not recently I doubt you will be able to get a refund.
You can always try going onto Live chat, its not a guarantee though.
https://help.nowtv.com/article/how-to-submit-a-complaint
04-05-2021 18:58
I'm also wondering this. Its concerning that NOW did not even reach out to customers who purchased for this particular game.
04-05-2021 19:40
@Anonymous User
It’s not up to NOW to contact customers about a game, they aren’t to know about you purchasing the membership to watch a specific game.
If you want to get a refund, use the link in the post up from yours to get in touch with NOW staff.
04-05-2021 19:41
@Anonymous User
It’s not up to NOW to contact customers about a game, they aren’t to know about you purchasing the membership to watch a specific game.
If you want to get a refund, use the link in the post up from yours to get in touch with NOW staff.
02-05-2021 19:55
You charged me £9.99 to watch manchester u v liverpool and the game was called off.so please could I get my money back
02-05-2021 19:57
@Anonymous User
This is a customer forum. So requesting a refund won’t get you very far.
You are best to the link I provided up thread.