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Anonymous User
Not applicable

‎13-03-2020 11:21

Refund

Hi I have recently bought the F1 Season Pas for £195. As the F1 season is possibly going to be cancelled, The Australia Race is already cancelled, the China postponed and others affected is it possible to cancel my pass receive a refund ?. I have not as yet activated my pass. Many thanks

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13 REPLIES 13
gavs82008
Legend 5
Legend 5

‎13-03-2020 11:36 - edited ‎13-03-2020 11:36

@Anonymous User 

Depends, did you purchase a day or week pass?

If yes then they will only be "activated" when you start watching content. Otherwise if it was a month or mobile month pass then you might get a refund via Live chat. 

FYI that I do not work for NOW, just a NOW customer trying to help
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Anonymous User
Not applicable

‎28-03-2020 14:32

In response to gavs82008's comment

I would like to get a refund for my pre paid sports pass, there has been no football for six weeks and that is the sole reason I bought my pass, live chat is unavailable, how can I do this, it very frustrating! 

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Deggsy12222
Mentor

‎28-03-2020 22:03

In response to Anonymous User's comment

I would also like a refund.  I've paid for a skysports pass until 1st June but there is no sports to watch. Can't believe NOWTV haven't refunded me and I'm having to ask for it!

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starman73
Elite

‎28-03-2020 23:01

In response to Anonymous User's comment

there has been no football for six weeks

 

That is not true. They showed games on weekend of 7th March, just 3 weeks ago.

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