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Newbie

Re: Refund request

On the 20 of April I had 8.99 and 11 .99 so can I have my money bk what I had taken out of my bank and bk in my bank couse I dont have now tv I have lost out of money now so can I have my mouths of money bk in my bank 2 day plz 

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Observer

Re: Refund request

Hi I cancelled my entertainment pass and I got charged yesterday £8.99 even know I cancelled it I would like the money refunded please I couldn’t pay the rest of my phone bill. 

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Legend 5
Legend 5

Re: Refund request

@Romanhowe1 

 

Follow the advice here:-

 

https://community.nowtv.com/t5/Offers-Vouchers/Live-chat/m-p/527657/highlight/true#M6547

 

to check if your Cancel perhaps did not work.

 

Though it it did, did you perhaps cancel at the very last minute? It is best to cancel at least 24 hours before the expiry date/time, as the payment process can start any time after that, due to how long the banks need to action it.


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