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RoyB Legend 5
Legend 5

Re: Refund request

@Deagan 

 

As above.


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gavs82008
Elite

Re: Refund request

@Deagan 

There is a form you can fill out. 

 

https://account.nowtv.com/payments/query/incorrect-charge 

ParisChantelle
Advocate

Re: Refund request

I would like a refund as i paid my bill on the 2nd of everything month and on the 14th again you took it and now you want it again on the 2nd of January now this ain't fair as the internet is the worst ever so slow and lags when playing on only one Xbox so i would like my money back that you took twice for please. As i am not paying £60 a month when its £30 its fraud when you didn't have permission for another after i paid on the 2nd thanks.

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gavs82008
Elite

Re: Refund request

@ParisChantelle 

Check the link in the post directly above yours. 

Hussain3
Observer

Re: Refund request

I would like to have a refund because I didn’t wanted to renew and now one told and it automatically paid so I need a refund 

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ClockEnd
Expert 2

Re: Refund request

@Hussain3 it was stated when you took out the trial or purchased the original pass.

 

7 day free trial. Then it's just £3.99 a month. Or cancel anytime.

Free trial ends on:22 Jan 2020

After your trial it's:£3.99 a month

First payment date:22 Jan 2020

Total to pay today:£0.00

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