23-02-2018 12:57
@Anonymous User
Make sure the cinema pass is definitely cancelled by going to your My Account > My Passes page
http://account.nowtv.com/passes
You should see a list of any active passes you have on your account, with a cancel button next to them. Just click cancel and follow the steps all the way to the end.You should receive an email confirmation but you might want to take a screenshot of the cancelled pass as well.
As for a refund, you can try talking to live chat, explaining the situation and seeing if they can do anything for you. To get there go to the following help page
https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv
10-11-2019 6:16
I have purchased the now tv sports day pass unaware that it was an incorrect purchase, Is a refund possible as I have not watched any channels.
10-11-2019 8:17
@Anonymous User
As above.
11-11-2019 8:53
@Anonymous User
There is a form you can fill out.
https://account.nowtv.com/payments/query/incorrect-charge
23-02-2018 14:01
@Anonymous User wrote:
I would like to request a refund for 2 months sky cinema that was charged after I had cancelled.
Hi @Anonymous User
In addition to what @Andy has suggested the best way to request a refund is to fill in the form at the link below
https://account.nowtv.com/payments/query/incorrect-charge
Hope you get it sorted out
29-10-2019 13:10
I would like a refund of £8.99 which was taken out my account yesterday and it was canceled
29-10-2019 13:43
@Anonymous User
Can’t be done through the Community, I’m afraid.
Use the contact information in the earlier responses to get in touch with NowTV and make your case for a refund.
23-02-2019 10:16
Hi.i would like to 3 months refund please not watching it.please cancel it to
27-03-2019 18:03
Hi I'd like a refund