cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Refund not appeared

I cancelled my account and on  line in the payments sections I am being told that I had a refund paid on the 8th of October.. this hasnt arrived. I need this sorting out. 

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

All account related matters are handled by NowTV live chat.

 

To reach their live chat web service, open the link below and click on the green down arrow directly underneath How to Get in Touch.

 

https://help.nowtv.com/gb/get-in-touch/now-tv-account-payments/i-have-a-query-about-my-bill-or-payment-date 

Anonymous User
Not applicable

That's a great link..... but does anyone really want to be sat watching a you're no 1 in the queue screen for 30 mins? I didn't enjoy it ... and obviously never got to be the person they talked to!!! 

 

Now tv need yo phone me about my refund... it's my money they're keeping hold of!