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Anonymous User
Not applicable

Refund needed.

My account has taken payments for the cinema pass the past 2 months when I never signed up for this service.  I have had the £7.99 entertainment pass set up for a while, but for some reason there has been additional payments of £11.99 the past 2 months also.  I expect a full refund for both of these. 

2 REPLIES 2
Anonymous User
Not applicable

You have been taking from my account  two lots of payments  l need a refund as l think this unfair  l will be considering contacting RIP of Britain 

Anonymous User
Not applicable

Hi there @Anonymous User @Anonymous User ,

 

I wouldn't expect you to get any response from the Now TV team in terms of them refunding you, this forum is just a place for you to discuss matters. You'll need to get in touch with them either on the Live Chat or by calling them. Have a look at this page to see what options are available to you:

 

https://help.nowtv.com/

 

Thanks!