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Lmd
Advocate

Refund for cancelled sky sports

Hi, I thought I cancelled now tv sky sports but I obviously didn’t go all the way to the end of the cancelling process. The payment came out yesterday. Is there anyway I can have it cancelled now and the money refunded? As I cancelled it (thought I cancelled) due to affordability. Thanks 

1 Solution
commanda6
Legend 5
Legend 5

HI @Lmd 

 There is a particular support form for this, but I happen to think it's a bit too well hidden 

the best way to handle this would be to fill in the form at the link below

https://account.nowtv.com/payments/query/incorrect-charge
Try to give now TV as much information as you possibly can and it would be easiest to fill this in on a desktop/laptop PC or Mac a tablet or mobile device will work, but it might be a bit fiddly. 

Hope this helps 😀


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

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1 Reply
commanda6
Legend 5
Legend 5

HI @Lmd 

 There is a particular support form for this, but I happen to think it's a bit too well hidden 

the best way to handle this would be to fill in the form at the link below

https://account.nowtv.com/payments/query/incorrect-charge
Try to give now TV as much information as you possibly can and it would be easiest to fill this in on a desktop/laptop PC or Mac a tablet or mobile device will work, but it might be a bit fiddly. 

Hope this helps 😀


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.