11-02-2020 10:15
Hello,
I thought I cancelled my skycinema subscription, but i see a payment was taken today, can i get a refund for this please, I've already cancelled my subscription?
Thanks,
Rachael
11-02-2020 10:39
@Anonymous User
I would suggest to pop over to live chat where they deal with account related matters and ask them to cancel the pass or passes in question and also ask them for a refund. (Not the chat bot)
To reach live chat open the link below and click on the small blue arrow directly underneath How to Get in Touch to reveal the green chat button to click on.
https://help.nowtv.com/gb/get-in-touch/now-tv-passes/cancelling-or-renewing-now-tv-passes