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Anonymous User
Not applicable

‎24-09-2021 20:58

Received the hub and looking for early activation

Hello All,

I have received my hub but activation date is bit ahead .and I am looking for early activation .

Is there a way to activate the line earlier than scheduled .

 

 

Regards

ashok

 

 

0
2 REPLIES 2
gavs82008
Legend 5
Legend 5

‎24-09-2021 21:08

@Anonymous User 

You’ll need to call the broadband team to see what can be done.

https://help.nowtv.com/get-in-touch/now-broadband-calls/installation-and-setup

NOW Broadband customers can get in touch anytime between 8am–11pm.

FYI that I do not work for NOW, just a NOW customer trying to help
0
schnapps
Legend 5
Legend 5

‎24-09-2021 21:29 - edited ‎24-09-2021 21:30

@Anonymous User wrote:

Hello All,

I have received my hub but activation date is bit ahead .and I am looking for early activation .

Is there a way to activate the line earlier than scheduled .

 

 

Regards

ashok

 

 

Extremely unlikely where NOW work to a 14 day turnaround where they need Openreach assistance on the matter.

 

Might be worth phoning the telephone number tomorrow morning after 8am where the Broadband Telephone helpline shuts at 8pm (even though their help articles still mention 11pm which they haven't amended since the pandemic).