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Anonymous User
Not applicable

Re payment

Have updated payment details, tried buying pass keep getting error, been without movies 4 days now, tried live chat but noone answers, hope some discount in order for inconvenience, and need help get my pass sorted
4 REPLIES 4
Andy
Legend 5
Legend 5

@Anonymous User 

 

Welcome to the forum. If @Tony-D is still around then hopefully he will help you out. 

Tony-D
NOW Team Member
NOW Team Member


@Anonymous User wrote:
Have updated payment details, tried buying pass keep getting error, been without movies 4 days now, tried live chat but noone answers, hope some discount in order for inconvenience, and need help get my pass sorted

@Anonymous User Hi, can you check to see if it's working now? I have attempted a backend fix so hopefully it has resolved the issue 🙂

Anonymous User
Not applicable

It's not it asking me buy pass but payment went out bank yest 30/01/2018,but still no movies
Anonymous User
Not applicable

The error code has gone cos it has taken payment