cancel
Showing results for 
Search instead for 
Did you mean: 
Dandub
Newbie

Random charges on my account

Hi, I got a now entertainment package with my by broadband, but now I'm getting random charges from now tv, in total this month I've had £25 come out my account on different day, £9.99 on the 16th, £5 come out on Friday and £9.99 on Monday all with NOW tv references like NOW cinema, Now boost etc, there's no one to contact about the issue, does anyone know how I go about getting a refund and making sure it doesn't happen again, because I looked at last month and they charged me £9.99 so I'm guessing this is going to happen again next month

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Dandub 

See this thread.

https://community.nowtv.com/t5/Account-Billing/Charges/m-p/595795#M21236

FYI that I do not work for NOW, just a NOW customer trying to help