30-05-2022 11:05
Checked my credit card account and it would appear that I have been changed twice for the same Sports' Day pass as it has the same reference number
30-05-2022 12:15
@Anonymous User
If you plan on watching another event with the day membership you can leave it on your account as they should last around a year.
30-05-2022 12:18
Great thanks very much for that
30-05-2022 12:22
@Anonymous User
That being said, if you feel that you can't wait or rather have a refund you can pop onto live chat and see what staff can do.
Just make sure you click "chat online" within the green box and don't hit "get help quicker" as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
30-05-2022 13:37
Ta!!👌🏻