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Beefy1234
Advocate

Purchased a pass by mistake

Hi I somehow bought a sports pass last night by mistake is there anyway to get a refund

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schnapps Legend 5
Legend 5

Re: Purchased a pass by mistake

Hi @Beefy1234 

 

Firstly whilst logged in on here go to My Account > Settings & Pins and add a payment pin to your account which should avoid this happening in the future.

 

Then pop over to live chat and explain to them what's happened and ask them for a refund for the accidental pass you purchased.

 

To reach live chat open the link below and click on the small green down arrow directly underneath How to Get in Touch.

 

https://help.nowtv.com/gb/get-in-touch/now-tv-passes/now-tv-passes-prices 

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