I have been unable to sign up for Now broadband because the Now system does not recognise my postcode. RoyalMail.com and openreach.com both have the correct address but Now say I live in another town. They cannot sign me up. Ridiculous !
Now have told me they cannot register me as a customer because the postcode is coming up with the incorrect address on their system. I have asked to speak to a supervisor and I am told someone is looking into it.
ORDI = OpenReach Data Integrity. If you cannot switch to another supplier because of address issues, regardless of who they are, then there is probably a mismatch on the database. So go back to Sky and tell them you you are having issues with switching and insist that they make an ORDI request through the Openreach portal.