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Anonymous User
Not applicable

‎25-06-2020 10:14

Payments

Hi

 

Anyone else having the same issue as me.

 

I have cancelled the payments and passes and yet being charged by NowTV each month?

 

Cant get hold of anyone as centres are closed - any ideas? its been done by debit card originally and I cant get to the bank to sort it out as they are closed too!

 

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎25-06-2020 10:54

@Anonymous User 

There is no "call center" for TV passes. Normally it would be Live chat. Although your best option is to fill this form out. 

https://account.nowtv.com/payments/query/incorrect-charge

 

Could be worthwhile double checking there are no duplicate accounts using the same payment details. 

https://help.nowtv.com/article/find-an-account

FYI that I do not work for NOW, just a NOW customer trying to help
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