19-04-2022 21:00
I have now been charged twice in 2 days for subscriptions that I have not purchased. I haven’t been logged into nowtv for over a month and some how I have had £66 taken from my bank account ?
how do I get this back
Solved! Go to Solution.
19-04-2022 21:08
@Anonymous User
Are you able to confirm what payments came off and for what?
https://www.nowtv.com/gb/account/payments
If it’s relating to TV membership, jump onto live chat. By clicking “chat online” within the green box, don’t click “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
19-04-2022 21:08
@Anonymous User
Are you able to confirm what payments came off and for what?
https://www.nowtv.com/gb/account/payments
If it’s relating to TV membership, jump onto live chat. By clicking “chat online” within the green box, don’t click “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
19-04-2022 21:10
Yes both payments for 33.99, one yesterday and one today for the same subscription.
25-06-2022 13:14
@Anonymous User
Use live chat via the method indicated in my post up thread.
25-06-2022 9:05
I am trying to pay for a day membership to watch the Test match England V NZ. The system doesn’t allow
25-06-2022 13:14
@Anonymous User
Where are you trying to pay, the app or browser?