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Anonymous User
Not applicable
‎13-08-2021 9:27

Payments via Tesco Rewards

Hi

 

I bought a 12 month Entertainment Pass using my Tesco Rewards. All worked fine until last month I got an email from NOW to say that they hadn't been able to take payment. 

I have tried to contact them but it seems to be impossible to communicate with an actual person. 

Does anyone know how I can do that?

Thanks 

0
1 Solution
gavs82008
Legend 5
Legend 5
‎13-08-2021 9:56

@Anonymous User 

Quickest route to live chat, make sure to click "chat online".

https://help.nowtv.com/article/how-to-submit-a-complaint

 

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

0
2 Replies
gavs82008
Legend 5
Legend 5
‎13-08-2021 9:56

@Anonymous User 

Quickest route to live chat, make sure to click "chat online".

https://help.nowtv.com/article/how-to-submit-a-complaint

 

FYI that I do not work for NOW, just a NOW customer trying to help
0
Anonymous User
Not applicable
‎13-08-2021 12:12

In response to gavs82008

Thanks, I'll give that a go