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Anonymous User
Not applicable


I have had a payment come out of my account, £9.99, however I cannot find a way to contact now tv about it, when I call it says to find help through the website but it gives me no help, how can I go about finding why moneys been taken out of my account even though I've cancelled all subscriptions.

Legend 5
Legend 5

@Anonymous User 

Sounds like a payment for the Entertainment membership. Did you take out a 7 day trial and perhaps forgot to cancel?


Check this link for any other accounts link to your payment details.


Check for active memberships within your account


And any up coming payments


Then head onto Live chat, by clickling chat online.


FYI that I do not work for NOW, just a NOW customer trying to help