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Anonymous User
Not applicable

‎13-06-2018 16:52

Payment

I’ve been cut off my broadband it says I’ve missed a payment but my last payment was the 20/5/18 and was paid so I shouldn’t even be due a payment yet, also they haven’t even tried taking payment from my account? 

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎13-06-2018 16:59

Hi @Anonymous User

I would suggest giving the broadband team a call to find out what's happened.

Go to My Account > My Package on here and under moving home there should be a telephone number.

When you get through ask to be transferred to the relevant nowtv broadband dept.

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