31-01-2018 12:49
02-02-2018 9:25
31-01-2018 16:38
We're getting this looked into for you as we speak @Anonymous User.
Sorry I can't give you an update at this moment in time.
Were you on an offer for your last payment at all? or did you pay full price for the Cinema Pass.
Thanks,
Karl
31-01-2018 16:45
07-02-2018 17:33
08-02-2018 9:07
Hi @Anonymous User
Sorry that no one has got back to you yet.
I'm going to send you a PM just to see what we can do to get this issue resolved for you.
Thanks,
Karl