I purchased a day pass for sky sports for £11.99 on the 15th Oct 2022 but I have been charged twice on my bank statement, same day and time.
@L1TTL3-L4DY-69
Is it possible there was a glitch when you made the payment?
Jump onto live chat and explain the situation. Make sure you click “chat online” within the green box, don’t hit “get help quicker” as this is a bot.https://help.nowtv.com/article/how-to-submit-a-complaint