Payment

[Stockhall10]

I have been trying to pay my outstanding Balance to no success every time I'm asked to approve the transaction within my banking app I'm asked to approve £0 

I would like to get this sorted as I have no means to phone 

[gavs82008]

@Stockhall10 

Not sure if this will be much help?

https://help.nowtv.com/article/manage-broadband-payment-details

[Stockhall10]

Thank you but that has not helped it says you will pay x amount in red so I put all required details in press confirm go to my bank app and confirm but it says to confirm £0 every time 

[gavs82008]

@Stockhall10 

Very odd. 
If your able to call the broadband team to find out what’s going on.

https://help.nowtv.com/get-in-touch/now-broadband-calls/making-a-payment

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412474